Help Tips

The following may help you use Help more efficiently:

Topic Types
How to Open Help
Searching
Style Conventions

Topic Types

Most of the topics in Certificate Manager are divided into two types:

Concept: Topics containing overview information (for example, tips about how features work).
Task: Topics containing procedures you complete in the software.

Use the navigation links at the bottom of each page to see related topics.

How to Open Help

From anywhere in Certificate Manager, click Help in the upper-right corner, and a separate browser window opens.

How to Find Answers

When you are in Help, use either the internet-style Help search, or browse through topics in the slide-out menu:

Search: Type a word or phrase in the search field. If you need help with search tips, see Searching.
Menu: The slide-out menu is available behind the icon with three horizontal bars in the upper-right corner.

Searching

Use the following tricks to enhance your Help searches.

Partial

Use a partial search when you want to find a set of consecutive characters. For example, if you want to find the group of letters "ham" enter them in the search field without quotation marks. The partial text search is not case sensitive, and could return the following:

ham
hamster
Hamster
Buckingham

Phrase

Search for any group of words or numbers by enclosing the search phrase in double quotation marks. For example, if you enter the phrase "Dog Friendly" you could receive the following:

Dog Friendly
Dog friendly
Dog-friendly (The search ignores hyphens and ampersands)

If you enter "Dog friend" the search does not locate "Dog friendly."

Boolean

See the following for tips for using boolean operators AND, OR, and ( ).

Operator	Usage
AND	Use to narrow the search and retrieve only the topics that contain all of the words it separates. Type AND between two or more terms. You can also type lower case and. This is not case sensitive. Example: Because the operator is not case sensitive, you can type cat AND dog AND parrot, or Cat AND Dog AND Parrot. You can separate the items with a blank space, a plus (+), or an ampersand (&) instead of typing AND.
OR	Use to search for two or more words. This broadens the search results by retrieving topics that contain any of the words it separates. Type OR between two or more terms. You can also type lower case or. This operator is not case sensitive. Example: Because the operator is not case sensitive, you can search for cat OR dog OR parrot or Cat OR Dog OR Parrot. You can separate the items with the pipe symbol ( \| ) instead of typing OR.
( )	Use parentheses to combine boolean phrases and search terms. Type parentheses ( ) around the combined terms. Example: To search for topics containing cat and either the term dog or puppy, search for cat AND (dog OR puppy).

Operator

Usage

AND

Use to narrow the search and retrieve only the topics that contain all of the words it separates.

Type AND between two or more terms. You can also type lower case and.

This is not case sensitive.

Example: Because the operator is not case sensitive, you can type cat AND dog AND parrot, or Cat AND Dog AND Parrot.

You can separate the items with a blank space, a plus (+), or an ampersand (&) instead of typing AND.

Use to search for two or more words. This broadens the search results by retrieving topics that contain any of the words it separates.

Type OR between two or more terms. You can also type lower case or.

This operator is not case sensitive.

Example: Because the operator is not case sensitive, you can search for cat OR dog OR parrot or Cat OR Dog OR Parrot.

You can separate the items with the pipe symbol ( | ) instead of typing OR.

( )

Use parentheses to combine boolean phrases and search terms. Type parentheses ( ) around the combined terms.

Example: To search for topics containing cat and either the term dog or puppy, search for cat AND (dog OR puppy).

Wildcard

You can perform wildcard searches using an asterisk ( * ). Here are some examples of where you can set the wildcard:

*ppy: Finds "happy" and "puppy"
pup*y: Finds "puppy" and "Puppy"
pup*: Finds "pupil," "pupils," "puppy," and "puppies"

Style Conventions

We use the following special formatting throughout this guide:

Bold text indicates most user interface elements, such as:

Data you are expected to enter, such as in a text field
Pages, buttons, tabs, and field names
Dialog boxes, drop-down lists, selections within lists, and check box titles
Windows
Menu items

Italic text indicates the following:

File and folder names
Java classes, PL/SQL objects and executable files
Document titles

CAPITALIZED text indicates keyboard commands, such as ENTER, or database components.

Courier text indicates command-line input/output.

<brackets> indicate user entry. For example, <host> indicates you should replace the text and angle brackets with your server name.

Book titles are shown in italics and sections within a book are in quotation marks, such as “Starting the Installation” in the ONESOURCEIndirect TaxCertificate Manager Installation Guide.

This pencil symbol indicates suggestions or additional information.

This warning symbol indicates important text that you should review before proceeding.

This carriage return symbol indicates that a single line of code is divided into multiple lines so you can read it. If you copy and paste code with these symbols, be sure to keep the code before and after the carriage return on the same line.

/* Code snippets have numbered lines with a gray background. */
- /* Be cautious if you copy lines from the code snippets—the line numbers are included! */